Frontpoint and Ring are home security solutions with DIY installation, smart products, professional monitoring plans, and customizable options. While each offers do-it-yourself home security, they vary in product selection, monthly monitoring, package details, and customer satisfaction ratings.
Comparing Frontpoint vs Ring highlights each companies’ strengths and weaknesses and will help you choose the best security system for your home. Choosing between Frontpoint security vs Ring products typically comes down to needs and budget.
When comparing Frontpoint vs Ring pricing, look at the cost of Frontpoint’s security system packages and Ring’s security products and alarm systems, as well as the monthly cost associated with monitoring the system.
Both Frontpoint and Ring are highly customizable but in different ways. Additionally, the cost of a Frontpoint home security system vs Ring system can vary greatly, depending on the products and system selected.
Frontpoint has three pre-built security system packages that can include a system hub, motion and life sensors, a doorbell camera, an indoor camera, and a home defense kit, depending on which package you purchase. Frontpoint also offers a “Build Your Own” option, starting with a system hub and keypad.
Ring has multiple pre-built alarm security system bundles in five, eight, ten, and fourteen-piece sets. The prices vary depending on which package you choose and any additional products you add to your system. You can also purchase Ring security products individually rather than selecting an entire system.
When it comes to Frontpoint vs Ring pricing, Ring is initially less expensive but can increase in cost, depending on the type and amount of products needed. The difference in equipment pricing also reflects a difference in equipment quality. Frontpoint is known for delivering professional-grade equipment in a DIY solution while Ring is known for introducing and innovating the doorbell camera.
Frontpoint customers need to purchase the professional monthly monitoring plan to access all of the product features. Ring, on the other hand, does not require customers to purchase monitoring and offers three plans that are significantly less expensive than Frontpoint’s professional monitoring plan.
Frontpoint and Ring are DIY home security systems, which means customers don’t have to purchase professional installation to use and activate the products at home. Instead, customers receive their products along with installation instructions. Because of this, Frontpoint vs Ring are comparable in terms of installation options and costs.
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Frontpoint and Ring differ greatly when it comes to monitoring plans.
Frontpoint offers a single monthly monitoring plan that works with all Frontpoint security systems and products. It includes 24/7 professional monitoring, environmental and life safety monitoring, geo-location services, live video streaming, motion-triggered alerts, and smart light and lock control.
Although the cost is slightly more expensive than other DIY home security companies, customers are not required to sign a contract to use Frontpoint’s professional monitoring service.
Ring offers optional monitoring plans for customers interested in adding additional protection and features to their home security system. The Ring Protect Pro plan includes 24/7 professional monthly monitoring and online security features, but the lower-tiered plans only offer video recording. None of Ring’s monitoring options are tied to a contract.
Monitoring options for Frontpoint and Ring vary significantly in both services provided and costs. Ring’s plans are less expensive, but Frontpoint’s professional monitoring plan offers more robust features.
From a customer support perspective, we’ll review how easy it is to connect with a support team member, as well as customer service ratings for both Ring and Frontpoint.
For Frontpoint, traditional phone support is available Monday through Friday, 8:00 AM to 11:00 PM (ET) and Saturday and Sunday, 10:00 AM to 7:00 PM (ET). There is also an online Help Center, where potential and current customers can find articles about the systems, products, and account information. The Frontpoint customer support team is on-call 24/7 for existing customers with their professional monitoring service.
Ring ensures potential and current customers can access the support they need via 24/7 phone support; chat support available 5:00 AM to 9:00 PM (MST); Neighbors, a free, app-based 24/7 neighborhood watch feature that alerts customers to crime and safety events within five miles of their home; and an online Help Center.
When comparing Ring vs Frontpoint home security in terms of customer service, Frontpoint receives better ratings than Ring. Frontpoint reviews mention high-quality products and responsive and knowledgeable team members, whereas Ring customers express frustration about not getting the products and support they need.
Frontpoint and Ring are similar in some areas, like their customization options and DIY installation. However, they differ when comparing their product selection and professional monitoring plans and requirements. While Frontpoint systems only work with their monitoring service, Ring makes it optional to purchase a monitoring plan.
Customers can also buy individual security products from Ring, whereas Frontpoint requires customers to buy an entire security system. However, Frontpoint systems come with a 30-day, risk-free trial, a 3-year warranty, and up to 20% off homeowner’s insurance.
Ring and Frontpoint home security reviews also highlight customers’ positive experiences with Frontpoint and more negative experiences with Ring. Whereas Frontpoint receives a 4.5-star average rating, Ring comes in at 1.5. Still, some customers prefer the flexibility Ring offers regarding DIY home security.
We think Frontpoint provides an excellent blend of DIY and professional home security. That’s why we recommend Frontpoint for those who want a complete security system with 24/7 professional monitoring. If safety and quality are your top priority, Frontpoint is the better DIY system over Ring.
However, if your budget is tight and it’s more important for you to find and purchase only the individual home security products you need to feel safer at home, Ring is a good option for you. Ring is also better suited for renters and frequent movers, since you can purchase more products to fit your new space on an individual basis when you move.
Overall, Frontpoint is a high-end DIY home security system whereas Ring sells budget security products.
Customer may receive reimbursement of up to five hundred dollars ($500) of Customer’s homeowner’s insurance deductible (if any) if, and only if, ALL requirements for Theft Protection Guarantee are met to ADT’s reasonable satisfaction. Customer must request reimbursement within 60 days of property loss. Request must be mailed to ADT and include: Theft Protection Guarantee certificate signed by Customer, a letter from Customer requesting reimbursement, a copy of the police report, and a copy of the accepted insurance claim. ADT reserves the right to reject any application for reimbursement that does not comply with all of the requirements.
Money-back guarantee only applies after ADT has made attempts to resolve a system-related issue and has not been able to resolve that issue within the first six (6) months of your contract. Equipment must be fully removed before a refund will be processed. Conditions preventing normal system operation cannot be caused by the customer.