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Frontpoint vs Ring

Frontpoint and Ring are home security solutions with DIY installation, smart products, professional monitoring plans, and customizable options. While each offers do-it-yourself home security, they vary in product selection, monthly monitoring, package details, and customer satisfaction ratings.

Comparing Frontpoint vs Ring highlights each companies’ strengths and weaknesses and will help you choose the best security system for your home. Choosing between Frontpoint security vs Ring products typically comes down to needs and budget.

Starting priceMonitoring priceInstallation typeDetails
Frontpoint  logo$99+$1.64+/dayDIYView packages
Ring logo$199+Optional self-monitoringDIYView packages

Pricing comparison

When comparing Frontpoint vs Ring pricing, look at the cost of Frontpoint’s security system packages and Ring’s security products and alarm systems, as well as the monthly cost associated with monitoring the system.

Both Frontpoint and Ring are highly customizable but in different ways. Additionally, the cost of a Frontpoint home security system vs Ring system can vary greatly, depending on the products and system selected.

 

Frontpoint Security vs Ring Security Equipment

Frontpoint has three pre-built security system packages that can include a system hub, motion and life sensors, a doorbell camera, an indoor camera, and a home defense kit, depending on which package you purchase. Frontpoint also offers a “Build Your Own” option, starting with a system hub and keypad.

See Frontpoint pricing and packages

 

Ring has multiple pre-built alarm security system bundles in five, eight, ten, and fourteen-piece sets. The prices vary depending on which package you choose and any additional products you add to your system. You can also purchase Ring security products individually rather than selecting an entire system.

See Ring pricing and packages

 

When it comes to Frontpoint vs Ring pricing, Ring is initially less expensive but can increase in cost, depending on the type and amount of products needed. The difference in equipment pricing also reflects a difference in equipment quality. Frontpoint is known for delivering professional-grade equipment in a DIY solution while Ring is known for introducing and innovating the doorbell camera.

 

Ring vs Frontpoint Home Security Monthly Monitoring

Frontpoint customers need to purchase the professional monthly monitoring plan to access all of the product features. Ring, on the other hand, does not require customers to purchase monitoring and offers three plans that are significantly less expensive than Frontpoint’s professional monitoring plan.

Starting priceMonitoring priceDetails
Frontpoint logo$99+$1.64+/dayView packages
Ring logo$199+Optional self-monitoringView packages

Installation options and cost

Frontpoint and Ring are DIY home security systems, which means customers don’t have to purchase professional installation to use and activate the products at home. Instead, customers receive their products along with installation instructions. Because of this, Frontpoint vs Ring are comparable in terms of installation options and costs.

Installation typeInstallation cost
Frontpoint logoDIYN/A
Ring logoDIYN/A

Monitoring options

Frontpoint and Ring differ greatly when it comes to monitoring plans.

 

Frontpoint Monthly Monitoring

Frontpoint offers a single monthly monitoring plan that works with all Frontpoint security systems and products. It includes 24/7 professional monitoring, environmental and life safety monitoring, geo-location services, live video streaming, motion-triggered alerts, and smart light and lock control.

Although the cost is slightly more expensive than other DIY home security companies, customers are not required to sign a contract to use Frontpoint’s professional monitoring service. 

 

Ring Monthly Monitoring

Ring offers optional monitoring plans for customers interested in adding additional protection and features to their home security system. The Ring Protect Pro plan includes 24/7 professional monthly monitoring and online security features, but the lower-tiered plans only offer video recording. None of Ring’s monitoring options are tied to a contract. 

 

Monitoring options for Frontpoint and Ring vary significantly in both services provided and costs. Ring’s plans are less expensive, but Frontpoint’s professional monitoring plan offers more robust features.

Customer support

From a customer support perspective, we’ll review how easy it is to connect with a support team member, as well as customer service ratings for both Ring and Frontpoint.

For Frontpoint, traditional phone support is available Monday through Friday, 8:00 AM to 11:00 PM (ET) and Saturday and Sunday, 10:00 AM to 7:00 PM (ET). There is also an online Help Center, where potential and current customers can find articles about the systems, products, and account information. The Frontpoint customer support team is on-call 24/7 for existing customers with their professional monitoring service. 

Ring ensures potential and current customers can access the support they need via 24/7 phone support; chat support available 5:00 AM to 9:00 PM (MST); Neighbors, a free, app-based 24/7 neighborhood watch feature that alerts customers to crime and safety events within five miles of their home; and an online Help Center.

When comparing Ring vs Frontpoint home security in terms of customer service, Frontpoint receives better ratings than Ring. Frontpoint reviews mention high-quality products and responsive and knowledgeable team members, whereas Ring customers express frustration about not getting the products and support they need. 

Ratings and reviews

Frontpoint and Ring are similar in some areas, like their customization options and DIY installation. However, they differ when comparing their product selection and professional monitoring plans and requirements. While Frontpoint systems only work with their monitoring service, Ring makes it optional to purchase a monitoring plan.

Customers can also buy individual security products from Ring, whereas Frontpoint requires customers to buy an entire security system. However, Frontpoint systems come with a 30-day, risk-free trial, a 3-year warranty, and up to 20% off homeowner’s insurance.

Ring and Frontpoint home security reviews also highlight customers’ positive experiences with Frontpoint and more negative experiences with Ring. Whereas Frontpoint receives a 4.5-star average rating, Ring comes in at 1.5. Still, some customers prefer the flexibility Ring offers regarding DIY home security. 

Our recommendation: Frontpoint or Ring?

We think Frontpoint provides an excellent blend of DIY and professional home security. That’s why we recommend Frontpoint for those who want a complete security system with 24/7 professional monitoring. If safety and quality are your top priority, Frontpoint is the better DIY system over Ring.

However, if your budget is tight and it’s more important for you to find and purchase only the individual home security products you need to feel safer at home, Ring is a good option for you. Ring is also better suited for renters and frequent movers, since you can purchase more products to fit your new space on an individual basis when you move.

Overall, Frontpoint is a high-end DIY home security system whereas Ring sells budget security products.

$38.99/mo for Pro Install* 

Requires 36-month monitoring contract starting at $38.99/mo. without QSP (24-month monitoring contract in California, total fees from $935.76) and minimum installation amount of $599 for professionally installed systems OR month-to-month monitoring contract for ADT Self Setup systems starting at $24.99 without QSP (one month minimum) and minimum purchase amount of $194.98.    Professional monitoring required for ADT to notify emergency contacts or services on your behalf. Service and installation charges vary depending on system configuration, equipment and services selected. For reactivations of professionally installed systems, a $99 test and inspect fee applies  . Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty and is available for additional fee. Additional charges may apply in areas that require guard response service for municipal alarm verification. Professionally installed system remains property of ADT. Local permit fees may be required. Prices and offers subject to change and may vary by market. Additional taxes and fees may apply. Satisfactory credit required. A security deposit may be required. Simulated screen images and photos are for illustrative purposes only. For Self-Setup Systems, cancel by calling 888-392-2039 or by following the instructions in your order confirmation email. To avoid contract termination charges, cancellation must occur no later than 30 days after the contract date. Contract termination charges may be applied for cancellation after the initial 30-day period. Equipment must be fully removed and returned before a refund will be processed. Any shipping costs previously paid are non-refundable. Google and Nest Doorbell are trademarks of Google LLC. Some features, including mobile notifications, remote control, video streaming and video recording, require working internet and Wi-Fi. Minimum OS requirements are available at g.co/home/req. iOS is a trademark of Cisco and is used under license. Google Nest products and services featured are designed to make life easier and to build a helpful home and were not designed specifically for life-sustaining or safety-critical use cases. These products and services are compatible with the ADT Self Setup System, and depend upon working internet, Wi-Fi, and, in some cases, the service availability from ADT and/or Google. To learn more, please visit http://g.co/nest/TOS.

6 Month Money-Back Guarantee*

Money-back guarantee only applies after ADT has made attempts to resolve a system-related issue and has not been able to resolve that issue within the first six (6) months of your original activation. ADT Money-Back Guarantee is not transferable. Equipment must be returned before a refund will be processed. Conditions preventing normal system operation cannot be caused by the customer. For professionally installed systems only.

 

Theft Protection Guarantee**

Customer may receive reimbursement of up to five hundred dollars ($500) of Customer’s homeowner’s insurance deductible (if any) if, and only if, ALL requirements for Theft Protection Guarantee are met to ADT’s reasonable satisfaction. Customer must request reimbursement within 60 days of property loss. Request must be mailed to ADT and include: Theft Protection Guarantee certificate signed by Customer, a letter from Customer requesting reimbursement, a copy of the police report, and a copy of the accepted insurance claim. ADT reserves the right to reject any application for reimbursement that does not comply with all of the requirements. For professionally installed systems only.