Frontpoint vs SimpliSafe

Frontpoint and SimpliSafe are DIY home security solutions with customizable security packages, monthly professional monitoring plans, and no installation costs. The companies are comparable in terms of equipment, price, structure, and overall customer satisfaction. 

When comparing Frontpoint vs SimpliSafe, you’ll notice many similarities between the two systems. Because of this, it’s essential to dive into the details of the type of products available and customer service guarantees. Choosing between SimpliSafe security vs Frontpoint home security often comes down to personal preference and specific home security needs.

 Starting priceMonitoring priceInstallation typeDetails

Frontpoint logo
$99+$1.64+/dayDIYView packages

SimpliSafe logo
$244.96+$24.99+/moProfessional/DIYView packages

Pricing comparison

Frontpoint vs SimpliSafe pricing comparison looks at the cost of each security package and what products are included at each price. Both Frontpoint and SimpliSafe offer pre-built packages and a “Build Your Own” option. Because the cost of a SimpliSafe home security system vs Frontpoint system is very similar, it’s important to know what’s included in each package. 

SimpliSafe Security vs Frontpoint Security Equipment

Frontpoint has three pre-built security system packages. Their basic package includes a system hub, three sensors, a doorbell camera, and a home defense kit. Their next package includes an additional sensor, an indoor camera, and a smoke and heat sensor. Their most comprehensive package has five more sensors. The Frontpoint “Build Your Own” package includes the base equipment, and you can customize your system by adding the individual products you need.

See Frontpoint pricing and packages

SimpliSafe has five pre-built security system packages. Their basic package  includes a system hub, a keypad, and two sensors. The other packages include additional sensors, smoke detectors, a keyfob, and wireless siren. Their most comprehensive package costs also includes an additional panic button, water sensor, and temperature sensor. The SimpliSafe “Build Your Own” package includes the base equipment.

See SimpliSafe pricing and packages

SimpliSafe vs Frontpoint Home Security Monthly Monitoring

Frontpoint requires monthly monitoring and offers one professional monitoring plan for each of its systems. SimpliSafe offers both self-montoring and professional monitoring options, with the self-monitoring option coming in at about half the price of their professional monitoring. Overall, Simplisafe’s monitoring is cheaper than Frontpoint’s. 

 Starting priceMonitoring priceDetails
Frontpoint logo$99+$1.64+/dayView packages
SimpliSafe logo$244.96+$24.99+/moView packages

Installation options and cost

Frontpoint and SimpliSafe are both DIY home security systems, which means no additional installation costs are tied to the security packages. Both companies aim to make product installation and activation easy for customers by providing step-by-step instructions and phone support.

SimpliSafe customers can choose to purchase professional installation if they are unable or don’t want to install their system themselves. 

 Installation typeProfessional install cost
Frontpoint logoDIYN/A
SimpliSafe logoProfessional/DIY$99

Monitoring options

When comparing SimpliSafe security vs Frontpoint monitoring, evaluate the plan details and cost of professional monitoring.

Frontpoint Monthly Monitoring

Frontpoint offers one professional monitoring plan, and it works with all Frontpoint systems and products. This plan includes:

  • 24/7 professional monitoring
  • Fire, environmental, and life safety monitoring
  • Geo-location services
  • Live video streaming
  • Motion-triggered alerts
  • Light and smart lock control

Frontpoint does not require customers to sign a contract to use their professional monitoring service. However, since the monitoring solution includes so many features, the cost is slightly higher than many other DIY home security companies. 

SimpliSafe Monthly Monitoring

SimpliSafe’s professional monitoring plan works for all SimpliSafe systems and products and includes:

  • Video recording
  • Alarm and secret alerts
  • Notifications
  • 24/7 monitoring and emergency response by six centers

SimpliSafe also offers a self-monitoring plan for customers that includes camera recordings only. Customers do not have to sign a contract to use SimpliSafe’s monthly monitoring plans.

Customer support

Compare Frontpoint vs SimpliSafe customer support by evaluating the accessibility and reliability of each company based on customer service features and reviews.

Frontpoint customer support is on-call 24/7 for current customers with a monthly monitoring plan. Traditional phone support is available Monday through Friday, 8:00 AM to 11:00 PM (ET) and Saturday and Sunday, 10:00 AM to 7:00 PM (ET). Frontpoint also has an online Help Center with answers to commonly asked questions about Frontpoint systems, products, and account information. 

Similarly, SimpliSafe’s customer support team is available by phone every day from 8:00 AM to Midnight (ET) and by online chat from 9:00 AM to 5:00 PM (ET). They also have an online Help Center that customers can use to find more information about their products or account. 

When comparing SimpliSafe security vs Frontpoint in terms of customer service, both rank very well among past and current customers. Positive Frontpoint reviews mention quality products, helpful customer service team members, and a pleasant experience overall. Positive SimpliSafe reviews note a responsive support team that can solve problems quickly. 

Ratings and reviews

Frontpoint and SimpliSafe are similar in terms of products, costs, monthly monitoring plans, and installation options. Additionally, both companies stand behind their products. Frontpoint systems come with a 30-day, risk-free trial, a 3-year warranty, and up to 20% off homeowners insurance. You can try a SimpliSafe security system for 60 days and return your system for a full refund if you aren’t 100% satisfied. 

One of the main differences when comparing a SimpliSafe home security system vs Frontpoint system is the monthly monitoring cost. Both offer just one professional monitoring plan, but Frontpoint’s plan is double the price of SimpliSafe’s plan. However, neither companies require long-term contracts or installation fees because they are DIY-friendly. 

SimpliSafe vs Frontpoint home security reviews are also comparable. Both companies receive mostly positive reviews from customers. SimpliSafe receives a 4-star average rating, and Frontpoint comes in slightly higher with a 4.5-star rating, making both companies great options for DIY home security. 

Our recommendation: Frontpoint or SimpliSafe?

Both Frontpoint and SimpliSafe are good choices if you’re looking for a DIY home security solution with options for professional monthly monitoring. We recommend Frontpoint if you’re looking for a more robust monitoring solution with more options for high-tech equipment and smart home integration, and Simplisafe if you’re looking for a straightforward solution with a cheaper baseline price tag.

Either way, we recommend you get a quote for a system from both Frontpoint and SimpliSafe to see what it would cost you to fully protect your home with both systems.

Theft Protection Guarantee:

Customer may receive reimbursement of up to five hundred dollars ($500) of Customer’s homeowner’s insurance deductible (if any) if, and only if, ALL requirements for Theft Protection Guarantee are met to ADT’s reasonable satisfaction. Customer must request reimbursement within 60 days of property loss. Request must be mailed to ADT and include: Theft Protection Guarantee certificate signed by Customer, a letter from Customer requesting reimbursement, a copy of the police report, and a copy of the accepted insurance claim. ADT reserves the right to reject any application for reimbursement that does not comply with all of the requirements.

 

ADT Money-Back Guarantee:

Money-back guarantee only applies after ADT has made attempts to resolve a system-related issue and has not been able to resolve that issue within the first six (6) months of your contract. Equipment must be fully removed before a refund will be processed. Conditions preventing normal system operation cannot be caused by the customer.