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Accessibility Statement

The team at Smarter Home strives to provide digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities.

Smarter Home utilizes the WCAG 2.1 level AA guidelines to help ensure our website ( is accessible to those with a disability.

We welcome your feedback on the accessibility of the Smarter Home website ( Please let us know if you encounter accessibility barriers by contacting us directly.


We take your feedback seriously, as our goal is to provide you with the best experience possible while visiting our website and will respond to your inquiry as quickly as we can.

This statement was created on February 17, 2022.

Theft Protection Guarantee:

Customer may receive reimbursement of up to five hundred dollars ($500) of Customer’s homeowner’s insurance deductible (if any) if, and only if, ALL requirements for Theft Protection Guarantee are met to ADT’s reasonable satisfaction. Customer must request reimbursement within 60 days of property loss. Request must be mailed to ADT and include: Theft Protection Guarantee certificate signed by Customer, a letter from Customer requesting reimbursement, a copy of the police report, and a copy of the accepted insurance claim. ADT reserves the right to reject any application for reimbursement that does not comply with all of the requirements.


ADT Money-Back Guarantee:

Money-back guarantee only applies after ADT has made attempts to resolve a system-related issue and has not been able to resolve that issue within the first six (6) months of your contract. Equipment must be fully removed before a refund will be processed. Conditions preventing normal system operation cannot be caused by the customer.