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Frontpoint Security Review

Frontpoint security offers customizable DIY home security systems with professional monitoring to help keep your home, family, and possessions safe. Their products include security cameras, intrusion sensors, hazard sensors, and home automation accessories.

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Features

Editor’s rating

4 stars

Cost

Editor’s rating

4 stars

Value

Editor’s rating

4 stars

Performance

Editor’s rating

4 stars

Product overview

Frontpoint’s product offering includes security cameras, intrusion sensors, hazard sensors, and home automation equipment and accessories. Frontpoint offers three pre-built packages or a “Build Your Own” option. 

Our favorite Frontpoint features include:

  • 24/7 professsional monitoring – without contracts!
  •  Frontpoint ID Protect – complimentary online identity and financial monitoring
  • System voice activation
  • Top-rated customer support
  • Free doorbell with every package
  • Video technology that adapts to your schedule

One of the best parts is that you can try a Frontpoint security system for 30-days risk-free to ensure the products and services are right for you. Keep going to read Frontpoint reviews and determine if this security system is the right choice for you.

Best suited for families or individuals looking for a DIY home security system with professional monitoring

Frontpoint home security systems are best suited for families and individuals who want a DIY security system that offers a professional monthly monitoring plan, as evident by positive Frontpoint reviews. We recommend Frontpoint if you want to build a unique security package tailored to your home and don’t mind installing it yourself.

None of the Frontpoint security systems include professional installation. Instead, the Frontpoint app is pre-programed for your specific account with step-by-step instructions that walk you through the process of installing your security system correctly. However, if you need help, their highly rated team of security experts can assist you via phone. 

Our favorite thing about Frontpoint is that it combines do-it-yourself flexibility with professional monitoring peace-of-mind. Once you set up your security system, your 24/7 monthly monitoring begins. That means you have a team of trained professionals always on call in case of an emergency, an automatic systems check every hour, and industry-leading dispatch times to get you help fast when you need it most.

Frontpoint also takes security beyond your home by offering Frontpoint ID Protect, a free service included with all security packages. It helps protect your identity and finances online using monitoring tools that detect fraud and help you manage your recovery. 

Not recommended for those who want a professionally installed system

While Frontpoint offers phone support when needed, they don’t send professionals to your home to set up or activate your security equipment. Their easy, wireless installation is accessible to most, but if you want a professionally installed security system, we don’t recommend Frontpoint. 

While Frontpoint offers DIY security packages, you still must utilize their monthly monitoring services. Additionally, Frontpoint does not sell security equipment, like cameras or sensors, individually. To purchase Frontpoint security products, you must first buy their basic package or build your own package, which includes the Frontpoint Hub and Keypad. Because of this, we also do not recommend Frontpoint for those only looking for a few select security products. Get a full understanding of the price of a security system by reading our Frontpoint security costs guide.

However, Frontpoint does not require long-term contracts, so their packages can suit the needs of someone in a temporary living situation or someone who isn’t interested in using a security system for an extended time. Additionally, due to their DIY installation model, you can add products to your system or move at any time without paying installation fees. Reading Frontpoint security reviews will give you a better idea of the start-up process, self-installation process, and cancellation process if and when the time comes.

Read Frontpoint reviews and testimonials to learn more about what you can expect with a Frontpoint security system.

Read Frontpoint security reviews from real customers

Eileen R.

Collected and provided by Frontpoint

5 stars

This is one of the easiest systems to set up.

Desarie P.

Collected and provided by Frontpoint

5 stars

Frontpoint helps to keep me safe and secure at an affordable price!

Tyrell R.

Collected and provided by Frontpoint

5 stars

Greatest security system I’ve ever had. 

Eileen R.

Collected and provided by Frontpoint

5 stars

This is one of the easiest systems to set up.

Desarie P.

Collected and provided by Frontpoint

5 stars

Frontpoint helps to keep me safe and secure at an affordable price!

Tyrell R.

Collected and provided by Frontpoint

5 stars

Greatest security system I’ve ever had. 

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What is this based on
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What's this based on?

The SmarterHome team reviews the top home security brands so you can find the best option for you. When we review each system, we evaluate the brand’s product and feature offerings, the cost of packages and package options, and reviews from past and current customers.

We strive to objectively evaluate each brand’s:

Features

Looking at the number and quality of feature options available such as smart home capabilities, professional monitoring, video security, life security, and so on.

Performance

Evaluating how the system performs after install, taking into account past and current customer reviews.

Customer Service

Reviewing the company’s options for support and past and current customer experiences with customer service.

Value

Comparing the features and services you get for the price you pay against other similar systems.

It is our goal to provide you with unbiased ratings and reviews based on product offerings and current and past customer reviews.

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$38.99/mo for Pro Install* 

Requires 36-month monitoring contract starting at $38.99/mo. without QSP (24-month monitoring contract in California, total fees from $935.76) and minimum installation amount of $599 for professionally installed systems OR month-to-month monitoring contract for ADT Self Setup systems starting at $24.99 without QSP (one month minimum) and minimum purchase amount of $194.98.    Professional monitoring required for ADT to notify emergency contacts or services on your behalf. Service and installation charges vary depending on system configuration, equipment and services selected. For reactivations of professionally installed systems, a $99 test and inspect fee applies  . Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty and is available for additional fee. Additional charges may apply in areas that require guard response service for municipal alarm verification. Professionally installed system remains property of ADT. Local permit fees may be required. Prices and offers subject to change and may vary by market. Additional taxes and fees may apply. Satisfactory credit required. A security deposit may be required. Simulated screen images and photos are for illustrative purposes only. For Self-Setup Systems, cancel by calling 888-392-2039 or by following the instructions in your order confirmation email. To avoid contract termination charges, cancellation must occur no later than 30 days after the contract date. Contract termination charges may be applied for cancellation after the initial 30-day period. Equipment must be fully removed and returned before a refund will be processed. Any shipping costs previously paid are non-refundable. Google and Nest Doorbell are trademarks of Google LLC. Some features, including mobile notifications, remote control, video streaming and video recording, require working internet and Wi-Fi. Minimum OS requirements are available at g.co/home/req. iOS is a trademark of Cisco and is used under license. Google Nest products and services featured are designed to make life easier and to build a helpful home and were not designed specifically for life-sustaining or safety-critical use cases. These products and services are compatible with the ADT Self Setup System, and depend upon working internet, Wi-Fi, and, in some cases, the service availability from ADT and/or Google. To learn more, please visit http://g.co/nest/TOS.

6 Month Money-Back Guarantee*

Money-back guarantee only applies after ADT has made attempts to resolve a system-related issue and has not been able to resolve that issue within the first six (6) months of your original activation. ADT Money-Back Guarantee is not transferable. Equipment must be returned before a refund will be processed. Conditions preventing normal system operation cannot be caused by the customer. For professionally installed systems only.

 

Theft Protection Guarantee**

Customer may receive reimbursement of up to five hundred dollars ($500) of Customer’s homeowner’s insurance deductible (if any) if, and only if, ALL requirements for Theft Protection Guarantee are met to ADT’s reasonable satisfaction. Customer must request reimbursement within 60 days of property loss. Request must be mailed to ADT and include: Theft Protection Guarantee certificate signed by Customer, a letter from Customer requesting reimbursement, a copy of the police report, and a copy of the accepted insurance claim. ADT reserves the right to reject any application for reimbursement that does not comply with all of the requirements. For professionally installed systems only.