Smarterhome.org may earn a commission when you click on our affiliate links and this may impact the placement of listings. Learn more.

Frontpoint Security Review

Frontpoint security offers customizable DIY home security systems with professional monitoring to help keep your home, family, and possessions safe. Their products include security cameras, intrusion sensors, hazard sensors, and home automation accessories.

Ready to get started?

Or call (833) 610-9746

Features

Editor’s rating

4 stars

Cost

Editor’s rating

4 stars

Value

Editor’s rating

4 stars

Performance

Editor’s rating

4 stars

Product overview

Frontpoint’s product offering includes security cameras, intrusion sensors, hazard sensors, and home automation equipment and accessories. Frontpoint offers three pre-built packages or a “Build Your Own” option. 

Our favorite Frontpoint features include:

  • 24/7 professsional monitoring – without contracts!
  •  Frontpoint ID Protect – complimentary online identity and financial monitoring
  • System voice activation
  • Top-rated customer support
  • Free doorbell with every package
  • Video technology that adapts to your schedule

One of the best parts is that you can try a Frontpoint security system for 30-days risk-free to ensure the products and services are right for you. Keep going to read Frontpoint reviews and determine if this security system is the right choice for you.

Best suited for families or individuals looking for a DIY home security system with professional monitoring

Frontpoint home security systems are best suited for families and individuals who want a DIY security system that offers a professional monthly monitoring plan, as evident by positive Frontpoint reviews. We recommend Frontpoint if you want to build a unique security package tailored to your home and don’t mind installing it yourself.

None of the Frontpoint security systems include professional installation. Instead, the Frontpoint app is pre-programed for your specific account with step-by-step instructions that walk you through the process of installing your security system correctly. However, if you need help, their highly rated team of security experts can assist you via phone. 

Our favorite thing about Frontpoint is that it combines do-it-yourself flexibility with professional monitoring peace-of-mind. Once you set up your security system, your 24/7 monthly monitoring begins. That means you have a team of trained professionals always on call in case of an emergency, an automatic systems check every hour, and industry-leading dispatch times to get you help fast when you need it most.

Frontpoint also takes security beyond your home by offering Frontpoint ID Protect, a free service included with all security packages. It helps protect your identity and finances online using monitoring tools that detect fraud and help you manage your recovery. 

Not recommended for those who want a professionally installed system

While Frontpoint offers phone support when needed, they don’t send professionals to your home to set up or activate your security equipment. Their easy, wireless installation is accessible to most, but if you want a professionally installed security system, we don’t recommend Frontpoint. 

While Frontpoint offers DIY security packages, you still must utilize their monthly monitoring services. Additionally, Frontpoint does not sell security equipment, like cameras or sensors, individually. To purchase Frontpoint security products, you must first buy their basic package or build your own package, which includes the Frontpoint Hub and Keypad. Because of this, we also do not recommend Frontpoint for those only looking for a few select security products. Get a full understanding of the price of a security system by reading our Frontpoint security costs guide.

However, Frontpoint does not require long-term contracts, so their packages can suit the needs of someone in a temporary living situation or someone who isn’t interested in using a security system for an extended time. Additionally, due to their DIY installation model, you can add products to your system or move at any time without paying installation fees. Reading Frontpoint security reviews will give you a better idea of the start-up process, self-installation process, and cancellation process if and when the time comes.

Read Frontpoint reviews and testimonials to learn more about what you can expect with a Frontpoint security system.

Read Frontpoint security reviews from real customers

Eileen R.

Collected and provided by Frontpoint

5 stars

This is one of the easiest systems to set up.

Desarie P.

Collected and provided by Frontpoint

5 stars

Frontpoint helps to keep me safe and secure at an affordable price!

Tyrell R.

Collected and provided by Frontpoint

5 stars

Greatest security system I’ve ever had. 

Eileen R.

Collected and provided by Frontpoint

5 stars

This is one of the easiest systems to set up.

Desarie P.

Collected and provided by Frontpoint

5 stars

Frontpoint helps to keep me safe and secure at an affordable price!

Tyrell R.

Collected and provided by Frontpoint

5 stars

Greatest security system I’ve ever had. 

Help protect what matters most

Peace of mind is priceless. Find the home security system you can be confident in.

What is this based on
Question mark

What's this based on?

The SmarterHome team reviews the top home security brands so you can find the best option for you. When we review each system, we evaluate the brand’s product and feature offerings, the cost of packages and package options, and reviews from past and current customers.

We strive to objectively evaluate each brand’s:

Features

Looking at the number and quality of feature options available such as smart home capabilities, professional monitoring, video security, life security, and so on.

Performance

Evaluating how the system performs after install, taking into account past and current customer reviews.

Customer Service

Reviewing the company’s options for support and past and current customer experiences with customer service.

Value

Comparing the features and services you get for the price you pay against other similar systems.

It is our goal to provide you with unbiased ratings and reviews based on product offerings and current and past customer reviews.

Read more

Theft Protection Guarantee:

Customer may receive reimbursement of up to five hundred dollars ($500) of Customer’s homeowner’s insurance deductible (if any) if, and only if, ALL requirements for Theft Protection Guarantee are met to ADT’s reasonable satisfaction. Customer must request reimbursement within 60 days of property loss. Request must be mailed to ADT and include: Theft Protection Guarantee certificate signed by Customer, a letter from Customer requesting reimbursement, a copy of the police report, and a copy of the accepted insurance claim. ADT reserves the right to reject any application for reimbursement that does not comply with all of the requirements.

 

ADT Money-Back Guarantee:

Money-back guarantee only applies after ADT has made attempts to resolve a system-related issue and has not been able to resolve that issue within the first six (6) months of your contract. Equipment must be fully removed before a refund will be processed. Conditions preventing normal system operation cannot be caused by the customer.