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SimpliSafe Home Security System Review

SimpliSafe offers multiple home security packages and two monthly monitoring plans aimed at providing customers with whole-home protection. Their products include burglary sensors, hazard sensors, and indoor, outdoor, and doorbell cameras.

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Features

Editor’s rating

3 stars

Cost

Editor’s rating

4 stars

Value

Editor’s rating

5 stars

Performance

Editor’s rating

3 stars

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SimpliSafe home security system overview

SimpliSafe products include burglary sensors, hazard sensors, and an indoor, outdoor, and doorbell camera.

Our favorite SimpliSafe features include:

  • Wireless system solutions with battery backup in case of a power outage or natural disaster
  • 24/7 professional monitoring centers ready to alert medical and law enforcement personnel
  • Fully customizable packages so you only pay for the equipment, smart features, and monitoring solutions you need

 

But what really sets SimpliSafe apart is that they do not require a contract to purchase equipment or professional monitoring.

Best Suited for a Customizable, DIY-Friendly Home Security Solution

SimpliSafe home security systems are best suited for families and individuals who want a simple, easy-to-use, DIY-friendly home security solution. SimpliSafe offers five security packages and a “Build Your Own” option, so customers can customize the system to meet their needs. SimpliSafe does not require customers to enter into a contract to purchase equipment or professional monitoring. Because of this, we recommend SimpliSafe if you want a security system you can install yourself that doesn’t require any long-term commitments. 

SimpliSafe is a DIY home security solution. All systems are designed for customers to install themselves easily. However, SimpliSafe does offer professional installation for a fee if you need it.

Additionally, SimpliSafe’s “Build Your Own” system is fully customizable, starting with one base station and one keypad. From there, you get to choose the products and smart features you need. SimpliSafe also offers a few monitoring solutions, including a professional-monitoring plan, as well as a self-monitoring plan with camera recordings and can be added to any system you choose.

Our favorite SimpliSafe feature is their wireless system solutions with battery backup in case of a power outage or natural disaster. Each system includes a built-in cellular connection that’s reinforced with WiFi. Additionally, the base station is built with smash-safe technology and a 24-hour battery so that it continues to work, even if impacted by an intruder. Lastly, SimpliSafe’s 24/7 professional monitoring centers are ready to alert medical and law enforcement personnel any time, day or night.

Not recommended for those looking for sophisticated equipment options

SimpliSafe offers many benefits to customers looking for a straightforward, customizable, DIY home security system. However, when it comes to additional smart features and home automation options, SimpliSafe offers less than other home security companies. Because of the limited integration abilities with home automation equipment, we do not recommend SimpliSafe security if you want a super “smart” security system that integrates with other smart home technology. 

Additionally, SimpliSafe offers a limited security camera selection, with only three cameras to choose from–an indoor camera, an outdoor camera, and a video doorbell camera. For those looking for more product options, other security companies may provide what you need. Some home security companies sell hundreds of products with various features, making for a highly personalized system.

Lastly, SimpliSafe’s basic packages are cost-effective when compared to other home security systems. However, their starter package comes with limited equipment. Therefore, even if it fits your budget, it may not fit your needs in terms of equipment to provide you with whole-home protection. Reading SimpliSafe security reviews will give you more insight into the products, features, support, and experience people have using a SimpliSafe home security system.

What customers are saying

SimpliSafe reviews feature many “great” and “excellent” comments. Customers mention being satisfied with SimpliSafe products, customer service, and customization options. To help you get a better idea of the purchase and installation process, read unbiased SimpliSafe home security reviews from past and current customers. 

SimpliSafe security reviews highlight the pros and cons of the products, services, and overall customer satisfaction when dealing with the support team. View all of our SimpliSafe reviews today to help you decide whether or not a SimpliSafe security system is the best option to protect your family, home, and valuable possessions while you’re there or away. 

Marlon D.

Collected by Trustpilot

5 stars

Easy to set up. Easy to monitor. Easy to breathe knowing my family is safe.

Customer

Collected by Trustpilot

5 stars

Easy and simple to set up – works better than previous expensive alarm company.

Customer

Collected by Trustpilot

5 stars

Simple to activate & exceptional service. Software updates could not be easier.

Marlon D.

Collected by Trustpilot

5 stars

Easy to set up. Easy to monitor. Easy to breathe knowing my family is safe.

Customer

Collected by Trustpilot

5 stars

Easy and simple to set up – works better than previous expensive alarm company.

Customer

Collected by Trustpilot

5 stars

Simple to activate & exceptional service. Software updates could not be easier.

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What is this based on
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What's this based on?

The SmarterHome team reviews the top home security brands so you can find the best option for you. When we review each system, we evaluate the brand’s product and feature offerings, the cost of packages and package options, and reviews from past and current customers.

We strive to objectively evaluate each brand’s:

Features

Looking at the number and quality of feature options available such as smart home capabilities, professional monitoring, video security, life security, and so on.

Performance

Evaluating how the system performs after install, taking into account past and current customer reviews.

Customer Service

Reviewing the company’s options for support and past and current customer experiences with customer service.

Value

Comparing the features and services you get for the price you pay against other similar systems.

It is our goal to provide you with unbiased ratings and reviews based on product offerings and current and past customer reviews.

Read more

$38.99/mo for Pro Install* 

Requires 36-month monitoring contract starting at $38.99/mo. without QSP (24-month monitoring contract in California, total fees from $935.76) and minimum installation amount of $599 for professionally installed systems OR month-to-month monitoring contract for ADT Self Setup systems starting at $24.99 without QSP (one month minimum) and minimum purchase amount of $194.98.    Professional monitoring required for ADT to notify emergency contacts or services on your behalf. Service and installation charges vary depending on system configuration, equipment and services selected. For reactivations of professionally installed systems, a $99 test and inspect fee applies  . Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty and is available for additional fee. Additional charges may apply in areas that require guard response service for municipal alarm verification. Professionally installed system remains property of ADT. Local permit fees may be required. Prices and offers subject to change and may vary by market. Additional taxes and fees may apply. Satisfactory credit required. A security deposit may be required. Simulated screen images and photos are for illustrative purposes only. For Self-Setup Systems, cancel by calling 888-392-2039 or by following the instructions in your order confirmation email. To avoid contract termination charges, cancellation must occur no later than 30 days after the contract date. Contract termination charges may be applied for cancellation after the initial 30-day period. Equipment must be fully removed and returned before a refund will be processed. Any shipping costs previously paid are non-refundable. Google and Nest Doorbell are trademarks of Google LLC. Some features, including mobile notifications, remote control, video streaming and video recording, require working internet and Wi-Fi. Minimum OS requirements are available at g.co/home/req. iOS is a trademark of Cisco and is used under license. Google Nest products and services featured are designed to make life easier and to build a helpful home and were not designed specifically for life-sustaining or safety-critical use cases. These products and services are compatible with the ADT Self Setup System, and depend upon working internet, Wi-Fi, and, in some cases, the service availability from ADT and/or Google. To learn more, please visit http://g.co/nest/TOS.

6 Month Money-Back Guarantee*

Money-back guarantee only applies after ADT has made attempts to resolve a system-related issue and has not been able to resolve that issue within the first six (6) months of your original activation. ADT Money-Back Guarantee is not transferable. Equipment must be returned before a refund will be processed. Conditions preventing normal system operation cannot be caused by the customer. For professionally installed systems only.

 

Theft Protection Guarantee**

Customer may receive reimbursement of up to five hundred dollars ($500) of Customer’s homeowner’s insurance deductible (if any) if, and only if, ALL requirements for Theft Protection Guarantee are met to ADT’s reasonable satisfaction. Customer must request reimbursement within 60 days of property loss. Request must be mailed to ADT and include: Theft Protection Guarantee certificate signed by Customer, a letter from Customer requesting reimbursement, a copy of the police report, and a copy of the accepted insurance claim. ADT reserves the right to reject any application for reimbursement that does not comply with all of the requirements. For professionally installed systems only.